Privacy Policy for Magpora Resident
Last Updated: November 17, 2025
Developer: Petaverse Limited
1. Introduction
Magpora Resident (“we”, “our”, or “us”) is a resident access and community management application designed for gated estates and communities. This Privacy Policy explains how we collect, use, and protect your information when you use the Magpora Resident mobile application (“the App”). By downloading or using the App, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
When you use Magpora Resident, we may collect:
- Full Name
- Phone Number
- Email Address
- Home Unit / Estate Information
- Profile Details
- Visitor Information (names, phone numbers, visit schedule)
2.2 Usage & Technical Data
Including:
- Device model
- IP address
- Operating system version
- App activity logs
- QR code scan events
- Crash reports
- Push notification tokens
2.3 Location Information (If Enabled)
We do NOT track your background location. We may access your device camera only when you use the built-in QR scanner.
2.4 Information Provided By the Estate
Your estate administrators may provide:
- Unit assignment
- Access permissions
- Security notices
- Community announcements
3. How We Use Your Information
We use your information to:
- Provide secure estate access
- Generate QR entry codes
- Manage residents and visitors
- Send notifications and alerts
- Support estate security operations
- Improve app functionality
- Resolve technical issues
4. How We Share Your Information
We do not sell your personal data. We may share your information only with:
4.1 Estate Management & Security
To:
- Verify identity
- Allow or deny entry
- Track visitors at the gate
4.2 Service Providers
Trusted third parties who help us:
- Send push notifications
- Store data securely
- Process analytics
- Prevent security breaches
4.3 Legal Authorities
Only if required:
- By law
- In emergencies
- To investigate fraudulent or illegal activity
5. Data Storage & Security
We take security seriously. Your data is stored using:
- Encrypted databases
- Secure cloud infrastructure
- Firewalls and access controls
- Regular security audits
We implement industry-standard practices to protect your data from unauthorized access.
6. Data Retention
We retain your information only as long as:
- Your account remains active
- Required by your estate administration
- Required for legal or security purposes
Visitor logs may be retained longer for security investigations.
7. Your Rights
Depending on your region (NDPR/GDPR), you may have the right to:
- Access your personal data
- Request corrections
- Delete your account
- Limit data processing
- Withdraw consent
- Request copies of your data
To exercise your rights, contact us at:
8. Children’s Privacy
Magpora Resident is not intended for children under 13. We do not knowingly collect data from children.
9. Third-Party Links
Our App may include links to external websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you by updating the “Last Updated” date at the top.
11. Contact Us
For questions, concerns, or data requests: